View to the stunning mountain landscape of Ischgl View to the stunning mountain landscape of Ischgl

Data Privacy Policy

Silvrettaseilbahn AG

Information pursuant to Art. 13 and 14 of the General Data Protection Regulation

Silvrettaseilbahn Aktiengesellschaft processes your personal data in performance of our (pre-) contractual obligations, provided there are no other justifiable reasons for such processing as presented in the special cases of data processing to be enumerated herein. In performance of the contract it may be necessary to provide this data to our contractual partners (task processors).

Contract performance within the scope of our business activity is also the primary purpose of the data processing; any additional and/or more specific processing purposes can be found in the following, detailed information which relates to special cases of data processing.

To protect your personal data we maintain state of the art technical and organizational security measures which correspond to internationally recognized standards and are consistently improved and kept up to data. In addition, our employees are required to maintain the confidentiality of your personal data and we provide them with regular training in the requirements of operational data protection.

We erase your personal data as soon as we no longer need it for the particular processing purpose, and/or once the legal retention period has expired.

You are entitled to a right for information, correction, deletion, restriction of processing, and also a right of contradiction to the data processing and a right to data portability. The enforcement of these rights is predicated upon an unambiguous verification of your identity.
If you consider that your rights in regard to data protection have been violated, or if you are of the opinion that the processing of your personal data is occurring illegally, you can file a complaint with the data protection authority.

Contac data Silvrettaseilbahn AG:

Silvrettaseilbahn AG, FN 34802 f
Silvrettaplatz 2
6561 Ischgl

In compliance with the data protection legal regulations, Silvrettaseilbahn AG is not required to employ a data privacy officer; your contact party in matters of data protection is the CEO Günther Zangerl, who can be reached at:

datenschutz@silvretta.at bzw. +43 (5444) 606

 

Special Cases of Data Processing:

We only collect personal data for the purchase of season ski lift tickets, annual tickets or for discounted lift tickets. The purpose of the data processing is to verify our rate requirements and thus to prevent misuse, which ultimately justifies our predominant, substantiated interest in the data processing.
Likewise to prevent ticket misuse, a photo of the lift ticket owner may be required at the turnstiles to the lifts, which subsequently can be compared to your photo when you pass through appropriately equipped turnstiles in the ski area. The photographs are encrypted and saved, and then deleted upon expiration of the lift ticket. This data processing is based on the consent of the data subject - consequently it is also possible to acquire valid day lift tickets which are not subject to this access control system (but these lift tickets are likewise verified randomly).

Silvrettaseilbahn AG makes available to you the use of the company’s own on-slope rescue service. The personal data collected upon the occasion of an accident are processed for this purpose and also for any enforcement of or defense against legal claims.

If you require the rescue services of SchenkAir GmbH, then your personal data will be provided to them.

When participating in a lottery or survey sponsored by us, we will collect your personal data based on your consent. The purpose of the data processing is the administration of the lottery, plus the  notification of the winner or implementation of the survey.

In the case of lotteries, your consent to the data processing also includes your consent to publication of your name on this website, and also on the public social-media forums of the Paznaun - Ischgl Tourism Association in the event that you are a winner.

We use your personal data that we collect during your use of our online shop exclusively for processing of your order, and thus for performance on the contract.

Your personal data input in the iSki Ischgl App is used based on your consent for use of the offered functions.

Our website tv.silvretta.at and our Youtube Channel (www.youtube.com/silvrettaseilbahn) is used by Google Analytics, a web analysis service of Google Inc. (“Google”).  Google Analytics uses “cookies” which are saved on your computer and which allow an analysis of your usage of this website.The information generated by the cookie regarding your usage of this website (including your IP address) will be transferred to and saved on a Google server in the USA. Google uses this information to evaluate your usage of the website so as to generate reports about website activity for the website operator and to provide services associated with website use and internet usage. Google may also provide this information to third parties, to the extent allowed by law, or have third-parties process this data under contract to Google. In no case shall Google link or connect your IP address with other data of Google. You can prevent the installation of cookies by making the appropriate setting in your browser software; however, we should point out that in such a case, you may not be able to fully exploit all functions of the particular website.
The described data processing in the course of your use of the website occurs based on your consent.

Provided we are otherwise in a contractual relationship with you, and thus the (orderly) contract performance is in the foreground, then the purpose of the processing of your personal data which we obtain on the occasion of your complaint, will be used for an expedient response to the complaint. Finally, a well-functioning complaint management, and even more, the avoidance of misunderstandings is quite obviously of prime importance to a service company.

Photographic recordings are prepared within the scope of real time monitoring, including video recordings on the private property of the Silvrettaseilbahn AG and also at publicly accessible sites which are subject to our administration. The particular recordings are used for preventative care of persons or property and are justified by the overriding, substantiated interest of the Silvrettaseilbahn AG or of third parties in this preventative care.


The locations where such photographic recordings are made are identified accordingly; in addition, we follow the particular data protection requirements pursuant to the relevant regulations of the data privacy law.

Within the scope of your employment relationship, your provided personal data, or personal data subsequently collected will be processed. We require this data in fulfillment of the employment agreement, and in addition we are legally required to process and provide evidence of the data to official agencies, authorities, courts, interested parties relating to social insurance and other insurance. In part, legal regulations also require the transfer of your personal data to these aforementioned institutions. 
In fulfillment of our pre-contractual obligations, we also save the personal data of applicants; such applicant’s data will be deleted after twelve months.

Silvrettaseilbahn AG

ATU Nr.: 31779705
Silvrettaplatz 2
6561 Ischgl
Austria